Before you give your handset to repair shop or buy new handset, please
try the following procedure to repair your device. First charge your
battery more then 70%, backup your important data like phonebook,
message, email, images and settings and in most cases take out SIM card
and SD card. After doing hard reset not possible to recover your data,
so online backup is always important. For all of your data, a backup
should be done on a external device, hard drive, raid system media or SD
card.
BlackBerry Z10 hard reset
reset BlackBerry 10
1. In the device options, click Security Options.
2. Click General Settings.
3. Press the Menu key.
4. Click Wipe Handheld.
5. To delete all third-party applications from your device, select the Include third-party applications check box.
6. Click Continue.
7. Type blackberry and OK.
Delete all device data
Verify that you have a backup copy of your BlackBerry® device data.
CAUTION: If you have turned on content protection, the process for deleting all device data can take up to an hour to complete. You
cannot stop the process after you start it. If you reset your device, the process continues after the device restarts.
BlackBerry Z10 hard reset
reset BlackBerry 10
1. In the device options, click Security Options.
2. Click General Settings.
3. Press the Menu key.
4. Click Wipe Handheld.
5. To delete all third-party applications from your device, select the Include third-party applications check box.
6. Click Continue.
7. Type blackberry and OK.
Delete all device data
Verify that you have a backup copy of your BlackBerry® device data.
CAUTION: If you have turned on content protection, the process for deleting all device data can take up to an hour to complete. You
cannot stop the process after you start it. If you reset your device, the process continues after the device restarts.
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