IMPORTANT: If you get a “Code Error” message do NOT keep trying because you only have limited attempts. Please check the IMEI, Network, Network Country, and contact us
Tip: Turn the phone sideways so you get the full qwerty keypad
- Ensure a SIM Card is inserted
- Go to ‘Manage Connections’
- Click on ‘Turn All Connections Off’
- Go to ‘Options’
- Click on ‘Advanced Options’ (if there is no ‘Advanced Options’ please click here)
- Click on ‘SIM Card’
- Tilt the phone horizontally, click the BlackBerry button and Show keyboard
- Type ‘MEPD’ (NOTE: you might need to type in caps, also letters will
not appear on-screen but you will be presented with personalization
screen, that will display 5 locks such as network, service provider etc)
- *If MEPD doesn’t work, try MEPPD
- Type ‘MEP2′ (NOTE: user will be prompted to enter MEP code, if you don’t have unlock code for Storm you can get your unlock code here)
- *If MEP2 doesn’t work, try MEPP2
- Enter the MEP2 code (CONFIRM you get “Code Accepted” message)
- *If you also have a MEP4 code, type ‘MEP4′ (you will be prompted to enter MEP code)
- Enter the MEP4 code (CONFIRM you get “Code Accepted” message)
- Reboot device by pulling out the battery
- Go to ‘Manage Connections’
- Click on ‘Restore Connections’
- Device is now unlocked